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Customers rank live chat as the best way to get support. Your website already has live chat? Perfect! In this blog You'll find a number of useful tips and tricks for improving Your Customer Service!
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  • 11/27/13--20:52: Live Chat Module for Magento
  • Magento Content Management System powers 26% of top Ecommerce websites. What makes this CMS incredible? It’s definitely customizable design, product pages and responsive layout, multistore support, ability to add custom content fast and easily, ability to display brand logo for each product and much more. If you are Magento based website owner and looking for [...]

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    Shopify is one of the most popular hosted shopping cart systems among retailers. Its clean and clear interface makes Shopify so simple to use and lets merchants setup their online stores by following solution’s 7 step-by-step guide.  It’s an all-in-one solution for the eTailer, both big and small. However, while being powerful shopping cart system [...]

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    BigCommerce software is one of the most popular 2014 e-commerce solutions  according to TopTenReviews. Rich set of features, flexible customization opportunities and user friendliness let BigCommerce appear in the top ten lists of various reviews. BigCommerce makes first-timers feel comfortable and does not require much effort and technical knowledge to create and customize an online [...]

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    With increase of online competition eCommerce website owners put all their efforts to deliver exceptional customer experience and blur the lines between in-store and online shopping. High level of experience in the online store means loyal customers and repeat sales, that is why it is extremely important for retailers who want to sell online to [...]

    The post How to Start Offering Amazing Customer Service on your 3dcart Website appeared first on Live Chat by Provide Support Blog.


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    Provide Support is glad to announce new software improvements which have been implemented recently. They include not only new features but also server updates which make our service more stable and secure. Please take a look at the below features description. Live Chat and Google Analytics Integration: New feature of Google Analytics integration allows tracking [...]

    The post New Live Chat Updates from Provide Support appeared first on Live Support Chat, Customer Support | Blog | Provide Support.


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    If you are a web designer, developer or just have customers who are interested in adding live chat software to their websites, Provide Support partner program is for you. Being in business for more than 10 years Provide Support Live Chat and Real Time Visitors Monitoring software has gained solid reputation and is known for [...]

    The post Affiliate Partnership Opportunities from Provide Support appeared first on Live Support Chat, Customer Support | Blog | Provide Support.


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    There are many challenges that new as well as established entrepreneurs have to face while setting up and growing their website and trying to make it more profitable. Among the variety of different tools designed to help the entrepreneur to meet those challenges, live chat support for website is one of the tools which help [...]

    The post 6 Ways Your Business Can Benefit From Adding Live Chat Support For Website appeared first on Live Support Chat, Customer Support | Blog | Provide Support.


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    Customer experience is becoming more and more important for companies over the years. The reason is, it has become the key differentiator. Some 15 to 20 years ago the main goal targeted by most businesses […]

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    The world is rapidly changing, and so is customer service. If you think your business is offering outstanding service now, the truth is that with the ever changing customer expectations, what seems satisfactory today might […]

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    As the new technology keeps booming, innovation in customer service follows. Many of us take the time to reflect on the milestones achieved in the past, and also look ahead to what the future has in […]

    The post Will AI Take Humans out of Customer Service in The Near Future? appeared first on Live Chat, Customer Service Blog | Provide Support.